FAQ's

How long does shipping take?

Shipping usually takes 6–15 business days, depending on your location. Some regions may take up to 25 business days. All orders include tracking so you can follow your package anytime.

Do you ship worldwide?

Yes! We offer worldwide tracked shipping to most countries.

How can I track my order?

Once your order ships, you’ll receive a tracking number by email. You can also track your order from your account dashboard.

What payment methods do you accept?

We accept major credit/debit cards and secure online payment methods available at checkout. All payments are encrypted for your safety.

Can I change or cancel my order?

Orders can only be changed or canceled within 12 hours of purchase. After that, orders are already in processing and cannot be modified.

What if my item arrives damaged or defective?

If your product arrives damaged or incorrect, please contact us within 48 hours of delivery with photos. We’ll arrange a replacement or refund.

Do you offer returns?

Yes. Returns can be requested within 14 days of delivery, provided the item is unused and in original packaging. Please contact support to start a return.